I like Apple. I like Honda. Both of these companies are similar in the fact that their customers have a general tendency to be very loyal to them. That’s fine. They are both, I think, deserving of this loyalty as thanks for putting out a good product that works well. That’s why I’ll buy another Honda and I’ll buy another Mac, more than likely without considering their competition.
So, Apple and Honda are both big companies. They both have a lot of customers. That means they both have a lot of products out there, and that means, inevitably, things are not always going to work right. This isn’t a concept that’s limited to Apple and Honda. Every company has this problem; some more than others.
What bothers me is that when something does go wrong, people go out of their way to be as loud as they can about it, proclaiming that the company that wronged them is the worst company ever and they’ll NEVER buy from them again and you should never buy from them or you’ll be SORRY.
Right. Because you had a problem with your minivan, it means every Honda ever made is inevitably defective and you should get rid of yours and never buy another Honda as long as you live or terrible things will happen. That’s not how it works. Your computer is defective. Fine. The store gave you problems with fixing it. Fine. Sorry it happened. If you feel the need to vent on a message board, fine, but don’t expect every person who is a loyal owner of the product you had problems with to suddenly agree with you.
How bout this? Hey, Apple made an mp3 player without a screen! They’re idiots! I hate Apple! They’re all a bunch of hype and lemming zealots! Wait, why do I hate them? Because I don’t own one? Because they’re making technology popular?
What? Honda made a pickup truck? It’s not a real pickup truck because it’s not real 4WD with a full-size bed! They’re idiots! The product is going to flop! It’s ugly. No, wait. Honda made a pickup truck/car kind of combination with the off-road capabilities of a Pilot and an open bed with a built-in locking trunk? How does that not make sense? Is it because Honda felt the need to expand into markets where they saw potential for a profit? Maybe. What about that business move is upsetting?
People are idiots sometimes. And I guess I’m just a Mac-zealot domestic-hating lemming.
Be the first to say something. Anything.